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PRIVACY POLICY


This Privacy Policy is expressly incorporated into the Grasp Metrics Terms of Service and is an essential part of the Agreement to which you are bound if you access or use the Grasp Metrics web application, the www.GraspMetrics.com website (“Website”) and service (together, the “Grasp Metrics Service”). Terms used but not otherwise defined in this Privacy Policy have the definitions included in the Grasp Terms of Service. This Privacy Policy describes how we collect and use the information you may provide or may be accessible to us when using the Grasp Metrics Services. Please read the entire Agreement, including this Privacy Policy, carefully before accessing or using the Grasp Metrics Service. Your accessing or using any part of the Grasp Metrics Service evidences your agreement to be bound by the terms and conditions of the Agreement, including this Privacy Policy. If you do not agree to all the terms and conditions of the Agreement, including this Privacy Policy, then you may not access or use the Grasp Metrics Service.

1. COLLECTION OF INFORMATION

The Grasp Metrics Service allows you to connect various data sources such as Google Analytics, Facebook or MailChimp and to aggregate, analyze and visualize data from these data sources via email, ics files updates, and the GraspMetrics.com website. Through your use of the Grasp Metrics Service, we may have access to and/or collect various types of information: PERSONAL INFORMATION When you use the Grasp Metrics Services, you may provide us with your personally identifiable information either directly or through third party data sources you connect to the Grasp Metrics Services (“Personal Information”). This Personal Information may include your first and last name, e-mail, and credit card number when you create an account to log in to our network. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, so that we may send you a reply. CONFIDENTIAL INFORMATION When you use the Grasp Metrics Services, in addition to Personal Information, you may provide us with information that we should reasonably know is confidential and that you expect to be treated as confidential either directly or through third party data sources you connect to the Grasp Metrics Services (“Confidential Information”). INFORMATION FROM THIRD PARTY DATA SOURCES The Grasp Metrics Service also requires access to your data, as well as the data of your team members, that is stored in or made available through other third party data sources in order to aggregate, analyze and visualize this data. We have access to that information when you connect the Grasp Metrics Services to these data sources, which may include your Personal Information or Confidential Information. COMPUTER INFORMATION Like most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system. WEB-BROWSER COOKIES Your web browser may place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The Grasp Metrics Services may use “cookies” to enhance your user experience. You may choose to set your web browser to reject cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of the Website may not function properly. Please also note that “cookies” are used to collect general usage and volume statistical information that does not include personal information. LINKS TO OTHER WEBSITES Our Website may include links to other web pages whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

2. USE OF INFORMATION

Our primary goals in collecting information are to provide and improve the Grasp Metrics Services allowing us to train the platform to deliver more effective insights, to administer your use of the Grasp Metrics Services, and to enable you to use and easily navigate the Grasp Metrics Services. We may use your Personal Information or Confidential Information to let you know about products or services which may be of interest to you or to personalize the Grasp Metrics Service to meet your needs or preferences. We may use your Personal Information or Confidential information to improve the Grasp Metrics Services, and to deliver the Grasp Metrics functionality to you and your team and to improve the performance of our proprietary insight models. We may share your Personal Information or Confidential information with our service providers, business partners, subsidiaries and affiliates and if we do, we will require those third parties to protect your Personal Information and Confidential Information in compliance with the terms of this Privacy Policy. We do not sell, lease or transfer your Personal Information or Confidential information to third parties, but we may and sometimes shall disclose your Personal Information or Confidential information if any one of the following circumstances occur:
  • AS REQUIRED BY LAW SUCH AS TO COMPLY WITH A SUBPOENA, OR SIMILAR LEGAL PROCESS; WHEN WE BELIEVE IN GOOD FAITH THAT DISCLOSURE IS NECESSARY TO PROTECT OUR RIGHTS, PROTECT YOUR SAFETY OR THE SAFETY OF OTHERS, INVESTIGATE FRAUD, OR RESPOND TO A GOVERNMENT REQUEST;
  • IF WE ARE INVOLVED IN A MERGER, ACQUISITION, OR SALE OF ALL OR A PORTION OF OUR ASSETS, YOU WILL BE NOTIFIED VIA EMAIL AND/OR A PROMINENT NOTICE ON OUR WEBSITE OF ANY CHANGE IN OWNERSHIP OR USES OF YOUR PERSONAL INFORMATION, AS WELL AS ANY CHOICES YOU MAY HAVE REGARDING YOUR PERSONAL INFORMATION;
  • TO ANY OTHER THIRD PARTY WITH YOUR PRIOR CONSENT TO DO SO.
We also may anonymize or aggregate Personal Information or Confidential Information with the Personal Information or Confidential information of other users (e.g. average performance benchmarks) so that the information does not identify you and does not identify you as a source of data. Such anonymized or aggregated information does not constitute Personal Information or Confidential Information and we reserve the right to sell, lease or transfer that information now or in the future.

3. PUBLIC INFORMATION

If you are a member of a email team that has enabled Grasp Metrics Services, we may publicly present on our Website your corporate logo and likeness.

4. INFORMATION SECURITY

The security of your Personal Information and Confidential Information is important to us. We follow generally accepted industry standards to protect your Personal Information, including GDPR standards, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. As a result, we cannot guarantee its security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of information at any time. If you have any questions about security in using the Grasp Metrics Service, please contact us at info@GraspMetrics.com

5. UPDATES TO INFORMATION

If you would like to review or update your Personal Information, please contact us at info@GraspMetrics.com If you ever decide to delete your account, you may do so by emailing info@GraspMetrics.com. If you terminate your account, any association between your account and information we store will no longer be accessible through your account.

6. CHANGES TO PRIVACY POLICY

We may update and amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we amend this Privacy Policy, we will notify you by posting an announcement on the Website and/or an outbound email communication. If we make any material changes to this Privacy Policy, we may also choose at our discretion to notify you through the Grasp Metrics Services and/or by sending you an email. You are bound by any update and amendment to the Privacy Policy when you keep using our Website and the Grasp Metrics Services after such update or amendment has been first posted on the Website. We encourage you to periodically review this page for the latest information on our privacy practices.

7. CONTACT

If you have any questions, comments or requests regarding the Privacy Policy, please contact us at info@GraspMetrics.com