1. COLLECTION OF INFORMATION
The Grasp Metrics Service allows you to connect various data sources such as Google Analytics, Facebook or MailChimp and to aggregate, analyze and visualize data from these data sources via email, ics files updates, and the GraspMetrics.com website. Through your use of the Grasp Metrics Service, we may have access to and/or collect various types of information:
When you use the Grasp Metrics Services, you may provide us with your personally identifiable information either directly or through third party data sources you connect to the Grasp Metrics Services (“Personal Information”). This Personal Information may include your first and last name, e-mail, and credit card number when you create an account to log in to our network. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, so that we may send you a reply.
When you use the Grasp Metrics Services, in addition to Personal Information, you may provide us with information that we should reasonably know is confidential and that you expect to be treated as confidential either directly or through third party data sources you connect to the Grasp Metrics Services (“Confidential Information”).
INFORMATION FROM THIRD PARTY DATA SOURCES
The Grasp Metrics Service also requires access to your data, as well as the data of your team members, that is stored in or made available through other third party data sources in order to aggregate, analyze and visualize this data. We have access to that information when you connect the Grasp Metrics Services to these data sources, which may include your Personal Information or Confidential Information.
Like most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.
Your web browser may place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The Grasp Metrics Services may use “cookies” to enhance your user experience. You may choose to set your web browser to reject cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of the Website may not function properly. Please also note that “cookies” are used to collect general usage and volume statistical information that does not include personal information.
LINKS TO OTHER WEBSITES
2. USE OF INFORMATION
Our primary goals in collecting information are to provide and improve the Grasp Metrics Services allowing us to train the platform to deliver more effective insights, to administer your use of the Grasp Metrics Services, and to enable you to use and easily navigate the Grasp Metrics Services.
We may use your Personal Information or Confidential Information to let you know about products or services which may be of interest to you or to personalize the Grasp Metrics Service to meet your needs or preferences.
We may use your Personal Information or Confidential information to improve the Grasp Metrics Services, and to deliver the Grasp Metrics functionality to you and your team and to improve the performance of our proprietary insight models.
We do not sell, lease or transfer your Personal Information or Confidential information to third parties, but we may and sometimes shall disclose your Personal Information or Confidential information if any one of the following circumstances occur:
- AS REQUIRED BY LAW SUCH AS TO COMPLY WITH A SUBPOENA, OR SIMILAR LEGAL PROCESS; WHEN WE BELIEVE IN GOOD FAITH THAT DISCLOSURE IS NECESSARY TO PROTECT OUR RIGHTS, PROTECT YOUR SAFETY OR THE SAFETY OF OTHERS, INVESTIGATE FRAUD, OR RESPOND TO A GOVERNMENT REQUEST;
- IF WE ARE INVOLVED IN A MERGER, ACQUISITION, OR SALE OF ALL OR A PORTION OF OUR ASSETS, YOU WILL BE NOTIFIED VIA EMAIL AND/OR A PROMINENT NOTICE ON OUR WEBSITE OF ANY CHANGE IN OWNERSHIP OR USES OF YOUR PERSONAL INFORMATION, AS WELL AS ANY CHOICES YOU MAY HAVE REGARDING YOUR PERSONAL INFORMATION;
- TO ANY OTHER THIRD PARTY WITH YOUR PRIOR CONSENT TO DO SO.
We also may anonymize or aggregate Personal Information or Confidential Information with the Personal Information or Confidential information of other users (e.g. average performance benchmarks) so that the information does not identify you and does not identify you as a source of data. Such anonymized or aggregated information does not constitute Personal Information or Confidential Information and we reserve the right to sell, lease or transfer that information now or in the future.
3. PUBLIC INFORMATION
If you are a member of a email team that has enabled Grasp Metrics Services, we may publicly present on our Website your corporate logo and likeness.
4. INFORMATION SECURITY
The security of your Personal Information and Confidential Information is important to us. We follow generally accepted industry standards to protect your Personal Information, including GDPR standards, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. As a result, we cannot guarantee its security.
Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of information at any time.
If you have any questions about security in using the Grasp Metrics Service, please contact us at info@GraspMetrics.com
5. UPDATES TO INFORMATION
If you would like to review or update your Personal Information, please contact us at info@GraspMetrics.com
If you ever decide to delete your account, you may do so by emailing info@GraspMetrics.com. If you terminate your account, any association between your account and information we store will no longer be accessible through your account.
We encourage you to periodically review this page for the latest information on our privacy practices.